Parts and Services
*WBM reserves the right to update and/or change this parts policy at any time.
PARTS RETURN CRITERIA*
All part returns must be:
- New and in saleable condition
Accompanied by original proof of purchase and subject to inspection by WBM - In original packaging
- A WBM stocked part
- A minimum $20 per unit value
- Returned no later than 90 calendar days from original purchase date
NON-REFUNDABLE ITEMS
The following parts are non-returnable in any circumstance:
- Electrical parts
- Hydraulic hoses
- Seals
- O-rings
- Gaskets
- Non-stocking parts
- Special order parts
- Made-to-order parts
RE-STOCKING FEES
- Returns within 15 days of purchase date: No restocking fee
- Returns after 15 days and up to 90 days: 30% restocking fee
- Returns beyond 90 days will not be accepted
REIMBURSEMENT METHOD
- Purchases made on account will be credited to same
- Credit or Debit card purchases will be refunded to same card used for purchase
- Cash purchases will be refunded by cheque
ADDITIONAL INFORMATION
- All credits will be processed at original purchase price
- Any freight costs associated with parts returns are the responsibility of the returning party
- Maximum annual parts return threshold is limited to 5% of total annual purchases
- All parts returns require Director of Sales approval
Parts and Service
Weldco Hydra-Lift cranes are engineered and manufactured to CSA Z150 with the highest degree of quality and workmanship. As an industry leader, we stand strong behind our products. All boom weldments are performed by CWB Certified Welders and Welding Robots, and then inspected by a third party for quality assurance.
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